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FAQs

2024 Census

  • How do I renew my gate cards starting in 2021?

    You are required to fill out the new 2022 census form. All vehicles listed on your form MUST be currently registered in the owner's name(s), associate member's name, or a tenant's name. The office will not be able to renew any gate cards that are not attached to a member's vehicle. One gate card per vehicle.  There is a yearly $5 renewal fee for each gate card. Gate cards will not be renewed for any vehicle with incomplete information. 

  • Must I list everyone living in my home?

    In order for the people living in your home to receive associate member privileges, their full names must be included on your census form. 

  • What do I do if my Cinnamon Lake property is in a trust, LLC, etc.

    A copy of the deed listing all of the names must be presented to substantiate membership/associate membership privileges.  Only one name and address can be on record for billing purposes. 

  • What is the emergency contact number for?

    In case of an emergency, some members prefer to provide the office with additional contact information. 

  • Do I need to fill out the census form if I am not using or renewing a gate card?

    Yes. The top part of the census form needs to completely filled out by each member/account to ensure that the Association has accurate and updated information. You do not need to fill out the lower portion if you are not registering vehicles or renewing gate cards. 

Vehicle Registration 2024

  • How do I register a new vehicle?

    A new vehicle can be added to your census form by providing the office (in person or by email), with a copy of the current registration showing the member, associate member, or tenant's name as the owner.  A gate card can be purchased and activated using a temporary tag,  but the member must provide the license plate number to the office within a week of the tag's expiration date. 

  • What if I drive a company vehicle?

    In this case, the current registration must be presented showing that it is in the company's name. Additionally, a letter is required from your employer (on letterhead) stating that you are permitted to drive this vehicle home and that you are the only driver of this vehicle. 

  • How do I register a vehicle if the title to the property in Cinnamon Lake is in a trust, et al, or LLC?

    A member living in Cinnamon Lake may register all of their vehicles the same way as everyone else. For additional cards, a copy of the deed must be presented with the names listed.  One gate card can be purchased or renewed (with current registration) for each name listed that does not reside in Cinnamon Lake.  If there are multiple vehicles that might be used, they must follow the registration criteria and should all be listed, but only one gate card will be issued or renewed per name.

     

  • What do I do if I have a rental car?

    If you will be using a rental vehicle, you will need to contact the office by phone or email, info@cinnamon-lake.com and provide the rental vehicle information. 

  • What if my vehicle is owned by someone else?

    The office will be unable to issue or renew gate cards for any vehicle not currently registered to a member, associate member, or tenant.

  • Can I renew a gate card for someone living in my home that is not on the deed?

     Yes. Everyone living in your home should be included on your census form.  To register their vehicles with Cinnamon Lake, their name must appear on the vehicle registration form. 

  • Can my adult children, parents, grandparents, etc. have a gate card?

    Gate cards are a member privilege only.  Anyone that doesn't fall within the definition of member, associate member or tenant is required to enter Cinnamon Lake as a guest at the front gate.  

2022 Special Road Assessment

  • How is the new road assessment billed?

    Starting in October 2022, the Association will bill each member $30 per lot, for a six-month period. In April, members will be billed for an additional six months. Going forward, each member will be billed in October and April. The final invoice from this assessment will be in April 2029. For example, a member will one (1) lot will receive an invoice twice a year for $180.00, for a total of $360.00 per year. Members with multiple lots will need to increase this amount according to the number of lots owned. 

  • How is the road assessment vote to be conducted?

    Each Member in Good Standing, as of the Record Date, is entitled to one vote per lot owned. "Except as otherwise provided in these Bylaws, a majority of the Members in Good Standing present at any duly convened meeting in person or by absentee ballot shall be sufficient to determine any matter." (CLA Bylaws Article 2, Section 3)

  • Why do we have to have a road assessment?

    Very simply, the Association does not have enough money to undertake this project and the yearly dues and assessments do not raise enough money for capital improvements. Our dues and assessments are frozen at 2007 levels. We go the membership for major projects. 

  • Will my house be put up as collateral?

    The answer is NO! According to our attorney in regard to the lending institution, " In no way would any of the members' homes or properties have a lien put on it."

  • Why do we have to get a loan?

    Roads have been a continuing problem for years. Past Board of Directors have gotten estimates, and the costs were high. It's time to quit kicking the can down the road and face reality. If we don't want to end up with all gravel or dirt roads, they need to be fixed and an ongoing road maintenance program put in place. 

  • How much is the loan for and how is the loan going to be repaid?

    Popular Association Banking is offering us $2.5 million, to be repaid over seven years. The special seven-year assessment will provide the monthly revenue to repay the loan. Our intent is to repay the loan in as short of time as is financially possible and use the remaining portion of the 7-year special road assessment to fund an ongoing road maintenance program. 

  • What happens to my obligation to pay if I sell my property and move?

    The obligation is with the property, just as your dues and assessment are now. The new owner bears the responsibility to continue to pay the special road assessment.

  • How do we make sure future Board of Directors continue the project?

    The loan agreement and the acceptance of the road bid proposal are contracts that must be met by the Cinnamon Lake Association. Future Board of Directors cannot arbitrarily renege on those contracts without serious legal ramifications. By keeping funds in a specifically and legally designated road fund, future Board of Directors will be restricted from using those funds for other projects.

  • Will I be able to see the loan agreement?

    Because of a confidentiality agreement, copies cannot be made because the bank does not want to share the agreement in such a way that their competitors may get a copy.

  • What happens if CLA defaults?

    If the road project is not completed at point of default, road construction ends. However, instead of paying the monthly fee to Cinnamon Lake Association, it will instead by paid to the bank. The obligation to repay the loan remains. The near-term possibility of default is very slim. 

  • With the economy difficult, this is not the time to have a road assessment on the ballot. Many may not be able to pay.

    If not now, when? It is never a good time to put an assessment on the ballot. The loan is fixed at a 3.6% interest rate. New loan rates are already being issued at over 5%. material and labor costs will probably continue to go up. If the can is kicked down the road, the next assessment to fix the roads may be even higher. If the roads aren't fixed soon, property values may go down. The loss of a home value may exceed the monthly cost of fixing the roads. 

  • Will school buses have a designated pick-up point at the front gate?

    If the roads continue to deteriorate it may become necessary to have only one bus stop at the front gate. 

  • Am I going to have to pay for new culverts under my driveway?

    At earlier road meetings, the general consensus was to stay focused on the roads and keep the monthly cost in an affordable level. Expanding the project and forcing members to spend more money, increased the cost beyond an affordable level. 

  • Will all roads be done?

    All roads, including the gravel roads, will be improved. 

  • What happens if we don't get this done?

    If the special road assessment does not pass, the roads will continue to deteriorate. Costs to repair and improve are not going to get cheaper, which means future assessments will be for more money. Realtors are already seeing a reluctance to buy because of the condition of the roads. At some point in time, it is possible that property values and sale ability will be negatively affected. 

  • Why do we have to pay per lot? Why can't we have a different pay structure like those with homes or cars pay more?

    The answer is short. Section 9 (C) (a) (iii) (4) [page 14] of the Declaration of Covenants, Conditions and Restrictions, our governing document, states that “Every Lot and every lot owner (and if more than one lot owner, then all owners of a lot, jointly and severally, shall be charged with an equal share of each annual and special assessment attributable to each such lot” To change this requires a change in the CCRs.

  • Why don't we do "pay-as-you-go"; do a few roads every year?

    Regardless if we get a loan or pay-as-you-go, the assessment still has to be passed. With costs going up, the danger is that a pay-as-you-go approach increases future road costs and increases the danger that we will run out of money before the roads are completed. It's time to face the issue head on and manage our money better. 

  • Why don't we do the work in-house; expand the maintenance department and buy the equipment necessary to do the job?

    Our annual dues and assessment don't cover the costs to do that. We would still need to pass a special assessment. The cost of equipment and technology to work on roads has changed quite a bit. The employees we would have to hire to handle the equipment would not be paid close to the minimum wage. We would have to pay at market levels. This s the same reason that many municipalities contract out for road work. 

  • Wy doesn't Cinnamon Lake Association use its own money to fix the roads?

    You pay Cinnamon Lake Association $75 per year for the annual dues and $309.60 for the annual assessment, per lot. This is all Cinnamon Lake Association gets per year. It is not enough.

  • Once the roads are fixed, what is the plan for future maintenance?

    If Cinnamon Lake Association is able to pay off the loan in advance, assuming there are no big surprises in the road improvement projects, we plan on setting money aside to fund an ongoing road maintenance program. To prevent us from getting in the same situation in the future, we will look at getting an ongoing future road assessment. This will go into effect after the current assessment expires at a fraction of the proposed assessment, maybe at $5-$10 per month per lot. 

  • If the roads are fixed, how will you prevent contractors from damaging them?

    The Board of Directors is currently discussing changing the building permit process. Pictures of the construction site will be taken prior to the issuance of a building permit. Before a certificate of occupancy will be issued, the road at the construction site will be inspected. Any damage will be required to be fixed or paid for, before the issuance of the occupancy permit. It may not prevent damage, but contractors will clearly be forewarned that they will be held accountable.

  • How can I be sure that all the roads will be done?

    The Board of Directors has laid out a plan to do all the roads, and the road contractor has bid on that plan. The outcome depends upon the vote of the membership. 

Kiosk Instructions

Trending Topics

Speed Control

  • Who is the person taking pictures of cars?

    The Cinnamon Lake Board has heard from some of our members a concern about someone taking pictures of cars within the community.  To start with, he is part of the CLA staff and a retired law enforcement office, getting comfortable with a recently purchased radar device.

  • Why are we running radar on vehicles?

    As it was mentioned in the May Water's Edge, last month's Coffee and Conversations meeting and a previous board meeting, we are taking steps to get the speeding issue under control.  It is and always has been about the safety of our members using our roads. 

  • When will we start utilizing the radar device?

    Once we get comfortable with this new technology, we will be employing it throughout the community and at random times, to capture on radar those individuals who drive too fast and endanger our members. Unlike law enforcement, we will not be stopping anyone. We will simply capture the speed, vehicle and driver and issue them a violation letter through the mail.  We will continue to have the Sheriff's department patrol our community as they always have, to ensure our member's safety. 

  • Why has the Board decided to add this enforcement techniques?

    This is an additional measure being taken to reduce the safety issues within our community. Speeding within CLA is a violation of the Declarations and has a documented fine associated with it. The use of this newer technology provides additional evidence needed to enforce speeding violations.  We have heard from many members that we needed to do something to reduce this issue, without causing damage or wear and tear to our member's vehicles. 

Boating

  • Can I bring a boat into Cinnamon Lake?

    Yes, as long as you are a member or an associate member. Cinnamon Lake permits only non-gas motors with a 5 HP limit on our lake. All watercraft must register with a gate attendant upon entering. There is a 14-day quarantine requirement for all watercraft. ALL watercraft is strictly prohibited from entering through the members-only back gate.

OMV Registration

  • What is an OMV?

    An OMV is an Other Motorized Vehicle. It is usually referred to as a recreation vehicle, which would include golf carts, ATVs, minibikes, Razors, side by sides, etc. 

  • Why is the CLA Board requiring this registration?

    We have had an ATV/golf cart etc. policy for years, which required your lot number on the vehicle for identification purposes along with operational rules. We have expanded the requirements due to an increase in the number of vehicles present in the lake, and an increase in complaints regarding misuse. 

  • How do I register my OMV?

    If you are registering by December 31, 2020, you will need to fill out the form mailed to you in your November LORCO bill (if you own a home in Cinnamon Lake) and return it to the office by December 31, 2020. The office will issue you a registration sticker and a yearly use sticker for your vehicle in January 2021. After that time, or if you are a lot owner, fill out the form OMV FORM AND POLICY  , file it with the office, and purchase an OMV registration sticker for $25. In addition, there is a yearly use sticker that must be purchased every year. The current annual cost is $15. 

  • Where do I list my OMV if it has a state issued license plate?

    You will need to register it as an OMV with the Cinnamon Lake office, and follow that policy.  It should also be listed on your census form if it has a state issued license plate and it may enter through our gates. If you would like to use a gate card, you are required to purchase a separate card for this vehicle. 

  • Can I get a gate card for my OMV?

    Gate cards will not be issued or renewed for any vehicle without a state issued license plate.

  • Do I register my motorhome as an OMV?

    Motorhomes would be included on the census form.

  • Why is the fee for the other vehicle registration (OMV) going to the gate maintenance, when these vehicles do not utilize the gate?

    The funds generated from the new OMV registration are planned to go two places actually.  The first is to offset the costs for the replacement of of our current gate opening system via cards, to a new RFID technology.  The second place and long term use of these funds, will be used to cover the costs of additional night patrol hours during the summer months, when activity is at its highest.

  • Who will be tasked with enforcing the OMV stickers? It is a concern that having a rule that will not be enforced is not logical.

    Agreed.  Enforcement of this policy and sticker adherence will be through the same channels that boat registration and many other rules are enforced.  We rely on our members, neighborhood watch, board members, office and maintenance personnel, and our night patrol to keep an eye out for issues.  We are a gated community that relies on each other to protect this community.

  • Why are e-bikes included in the OMV policy? If you look at the state's ruling on them, it does not compare.

    Agreed.  The Board has taken another look at this issue and realized they did not make any class distinction within the definition for e-bikes.  To avoid an overly complicated rule, the OMV definition will be changed to exclude e-bikes at this time, and updated in January. Thank you for bringing this issue to our attention so we could correct our mistake.  

LORCO Sewer Emergency

  • What do I do if I have a sewer emergency after hours?

    If you have a sewer emergency after hours, please call 419-853-9022.  You may need to leave a message.  However, someone will get back to you.

    If you see a red light flashing on the any of the sewer lift stations, please contact the after hours emergency number - 419-853-9022. 

    This information will be included on your LORCO monthly invoice starting in March 2021.   

Pool Information

New RFID Gate Entry System and Kiosk

  • What is the RFID Gate Sticker System?

    This is an entry system to replace the current gate cards. The RFID is a small sticker with an antenna on it that will be affixed to the vehicle windshield or headlight. When the member drives towards the entrance it will read the sticker antenna and automatically open the member gate. No more stopping, opening the window and flashing the gate card.

  • Why Do We Need the new RFID System?

    Our current software system is outdated and unsupported. We can no longer get support help when it goes down. We are trying to move forward with our technology and have one software system to maintain instead of multiple systems. It will also help with easier access for our members. Having the new RFID sticker will also cut down on the amount of members who misuse their current gate cards by swiping or handing out a card, allowing nonmembers/guests in the gate.

  • How will the RFID sticker work?

    All member vehicles will have the RFID sticker on their vehicle(s) and as they drive up to the member side entrance there will be a scanner that reads the antenna on the sticker and automatically open the member gate. The RFID sticker will be placed on the drivers side of the vehicle(s) either on the windshield or headlight.

  • How do I get my RFID sticker?

    The CLA office is sending out letters to each member who turned in the 2024 Census form. The RFID stickers are being assigned to the vehicles on the 2024 Census form. We are sending out the letters in batches, starting with the addresses of 1000-1099. Please make sure to watch for your letter. The dates and times for your address will be in the letter.

  • How will I know my scheduled time?

    The office is sending out letters in batches to members who turned in their 2024 Census form. The dates and times will be in the letter.

  • What is the scheduled dates for the RFID sticker placement?

     The current schedule is below, These members will be able to come to the CLA office during the below times:

    Member addresses 1000 to 1099: Wed. Oct. 23rd--5pm to 7pm and Sat. Nov. 2nd--9am to Noon

    Member addresses 1100 to 1199: Wed. Oct. 30th--5pm to 7pm and Sun. Nov. 10th--2pm to 4pm

    Member addresses 1200 to 1299: Wed. Nov. 6th--5pm to 7pm and Sat. Nov. 16th--9am to Noon

    Member addresses 1300 to 1600: Wed. Nov. 13th--4pm to 7pm and Sun. Nov. 17th--2pm to 4pm BOTH DATES WILL BE AT THE LODGE Member addresses 2000 to 2299: Wed. Nov. 27th--12pm to 3pm and Sat. Dec. 7th--9am to 12pm Member addresses 3000 to 3199: Wed. Dec. 4th --3pm to 6pm and Sun. Dec. 8th--2pm to 4pm Member addresses 3200 to 3399: Wed. Dec. 11th--3pm to 6pm and Sat. Dec. 14th--9am to 12pm Make up date for addresses 100 to 2299 will be Sat. Dec. 21st from 9am to 12pm
  • What if i can not make the scheduled time?

    No worries, there will be final dates and times set up once we get thru all of the 2024 Census forms.

  • When will the RFID sticker become active?

    Once the CLA office gets thru all the 2024 Census forms, we will send out a notice to all members on what day the RFID stickers will be activated. Once the RFID sticker system becomes active, gate cards will no longer work. We will do everything we can to make sure all members have been notified of the change date. Please make sure to read everything that CLA sends out to you.

  • What if I have to get a rental car?

    Please contact the office to make arrangements for a temporary sticker. A deposit will be required for the temporary sticker. Or you could use the front entrance guest gate or phone kiosk if no gate attendant is working.

  • What is the cost for the RFID sticker?

    If you have a current gate card on your 2024 Census assigned to a vehicle, you will get a sticker for that vehicle. New RFID stickers will follow the current pricing for gate cards:

    New --- $20.00

    Reactivation for nonpayment---$15.00

    Yearly renewal---$5.00

  • Why do we need a new Kiosk?

    The current Kiosk is outdated and we are not able to get replacement parts. The software is still on a dial up system. The are times that the phone calls to the member are not going thru due to cell phone service.

  • How will the new Kiosk work?

    The new kiosk will no longer make a call to the member. Instead the member will have to instruct the guest to enter their four digit address numbers and then the member's four digit current kiosk code. The guest gate will then open for the guest to enter.

Cinnamon Lake
1443 Laurel Drive
West Salem, Ohio 44287
GPS Location for Gate House:
366 CR 620, West Salem, Ohio

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OFFICE HOURS
Monday, Tuesday, Thursday and Friday: 8:30 AM - 12:30 PM and 2 - 5 PM; Wednesday - CLOSED

GATE HOUSE HOURS:
7 AM - 11 PM
The gate house is the welcome center, and all boats and campers must go through this entrance. The back gate is for member use only.
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